Help & Support

Go to Tour Category or Book Tickets from the navigation menu, choose your destination, dates, and number of visitors, and complete the payment. A confirmation with your Booking ID will be sent to your registered email and mobile number.

Visit My Bookings from the top navigation menu after logging in. You will find the status, Booking ID, and details of all your bookings there.

Cancellations and modifications can be made from My Bookings, subject to the cancellation window applicable to the service booked (accommodation, safari, boating, or ticket). Refer to our Terms and Conditions for details.

Forest rest houses, eco-cottages, and guest houses managed by the Forest Department are listed under each destination's accommodation section, along with availability and pricing for your selected dates.

Select your destination and choose the "Safari" option under Tour Category. Safari slots are limited per zone and per shift (morning/evening), so early booking is recommended, especially during peak season.

Always remain inside the vehicle, follow the instructions of your guide and forest guard, avoid loud noises, and do not feed or approach wildlife. Entry may be restricted for safety reasons at the discretion of forest staff.

Boating is available only at select destinations with water bodies. Check the destination page under Tour Category to see if boating is offered, along with timing and duration options.

The Portal accepts UPI, debit/credit cards, and net banking through a secure, government-approved payment gateway. Card and bank details are not stored on the Portal.

Such amounts are typically auto-refunded within 5-7 working days. If you do not see a refund after this period, please contact us with your transaction ID for assistance.